Shipping
For all orders we charge a $6.95 – $40 postage and handling fee (Australia only). The price will vary generally $10.95 is the going shipping rate we charge. This pricing may be automatically calculated in the shopping cart but you may have to add a shipping option based on the amount or weight of products you purchase. Most Shipping options have tracking services and you will be emailed a tracking number.
If you want express delivery please enquire via email to – consumer@bundys.com.au
Your order will be processed within 1-2 Business Days and dispatched soon after. The time it takes to reach you from there will depend on where you are located & generally takes 1 to 10 days. In Australia, we use 3rd Party Couriers & we also use Australia Post regular services. We will eventually also do deliveries direct from Bundys too.
Returns
If any of our products have contravened Health standards we offer a full refund on the price of any product purchased (exclusive of postage) when the product is returned to us. We will only process the refund or exchange once we have received the goods.
Bundy’s is not liable for any loss of goods by Australia Post (or equivalent postage or freight companies) in the process of delivery to you. However, in some cases for product that does not arrive, Bundy’s may issue a discretionary refund. In those cases, a credit will be applied to your original method of payment within a certain amount of days.
In all other cases, refund requests will be considered on a case by case basis.
If you require any further information, please contact consumer@bundys.com.au or use the online contact us form.
